Radiance Smile Company is committed to clear, honest privacy practices. This policy explains what information may be collected through our website and how it may be used.
We may collect personal information that visitors voluntarily provide through website forms, including name, email address, phone number (when optionally provided), area of dental interest, written descriptions of dental concerns or goals, and any other details submitted as part of a request. We may also collect technical information associated with site visits — such as browser type, general device type, and pages accessed — for the purpose of maintaining site functionality, diagnosing technical issues, and understanding which content is most useful to visitors.
Information submitted through the website may be used to review and respond to consultation requests, provide customer support, send communications based on preferences selected by the visitor, maintain operational records, improve site performance and content clarity, and ensure the site is functioning as intended. We use this information to serve the individuals who submit it — not for unrelated commercial purposes.
We do not sell, rent, or share your personal information with third-party marketers. This is a firm commitment. Information you submit through radsmileco.com is used to support your experience with Radiance Smile Company and for the purposes described in this policy — nothing more.
Radiance Smile Company may offer optional text-message communication preferences through our forms. These include a general notifications option (for account-related and informational messages) and a marketing option (for occasional promotional communications). Both choices are clearly labeled, optional, and independent of each other. Neither is required to submit a consultation request or use the website.
If you opt in to SMS communications, message frequency may vary and message and data rates may apply based on your mobile carrier and plan. You may reply STOP to any text message at any time to cancel, or HELP for assistance. Consent to receive text messages is never a condition of receiving services or products.
We may use third-party service providers that assist in operating this website, storing and processing form submissions, delivering communications, and supporting security and business administration. These providers are expected to handle information only as necessary to perform those services for Radiance Smile Company and are not authorized to use it for their own independent marketing purposes.
We retain information for as long as reasonably necessary to fulfill the purposes for which it was collected — including responding to requests, maintaining business records, complying with legal obligations, and managing communication preferences. Retention periods may vary depending on the type of information involved.
We use reasonable administrative, technical, and organizational measures intended to protect submitted information from unauthorized access or misuse. However, no website or internet transmission is completely secure. Visitors should avoid submitting sensitive medical, financial, or emergency information through general web forms and should use appropriate caution when interacting with any online resource.
Visitors may request updates to their contact information, ask questions about information they have submitted, or request that certain communications stop by reaching out to us directly. Text-message subscribers may reply STOP at any time to opt out of SMS communications. For other inquiries, please contact us using the information at the end of this policy.
This website is intended for use by adults and is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that a minor has submitted information through this website, we will take reasonable steps to address it appropriately.
We may revise this Privacy Policy periodically. Any updates will be reflected on this page. Continued use of the website following the posting of changes indicates your acceptance of those changes. We encourage visitors to review this page occasionally to stay informed about our practices.
Privacy questions or requests may be directed to Radiance Smile Company at smile@radsmileco.com or by calling 760-759-6140. Written correspondence may be sent to 630 Alta Vista Dr #108, Vista, CA 92804.